Documentation
Documentation is one key to preparation. If adequate documentation is not readily available, you must collect or create it. The Internet is a valuable tool for collecting documentation as most computer component manufacturers and vendors have Web site that allow you to download the available documentation. You should check these Web sites for updated drivers and information before performing any upgrades or repairs. When you finish a job, you should save the documentation, including an account of what you did and any problems you encountered for future reference.
The types of documentation you should assemble before you begin a repair are:
- A computer configuration sheet listing the devices already on the machine, hardware settings, the network configuration, and required passwords for the operating system.
- Copies of the computer and motherboard documentation.
- A list of all installed expansion cards. If possible, include the date on which they were originally installed.
- Copies of the operating system documentation, especially if you are not familiar with the system.
- A plan of action. Writing down a checklist of tasks and related tools and parts before starting a project can help you keep focused and on target. Remember, plans can always change; but, without a plan, you could find yourself wandering aimlessly through the project and perhaps getting sidetracked or lost.